1. Introduction
We, KP DigiServe UG, take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://kpdigiserve.com.
We process your data in accordance with the General Data Protection Regulation (GDPR / DSGVO) and the German Federal Data Protection Act (BDSG).
2. Name and Contact Details of the Controller
The responsible entity (controller) within the meaning of the GDPR is:
KP DigiServe UG
Prieborner Strasse, 106, 12526, Berlin, Germany
Phone: +49 17631728510
Email: info@kpdigiserve.com
Website: https://kpdigiserve.com
If you have any questions about data protection, you can contact us at any time.
3. Data Collection and Processing
3.1 Automatically Collected Data (Server Log Files)
When you visit our website, the following data is automatically collected and stored in log files:
IP address
Date and time of access
Browser type and version
Operating system
Referring URL
Pages visited
This data is used for security, technical analysis, and website improvement. The legal basis is Art. 6(1)(f) GDPR (legitimate interest).
3.2 Data Provided by Users
If you contact us (e.g., via a contact form, email, or phone), we collect the data you provide, such as:
Name
Email address
Phone number
Message content
This data is used to process your request. The legal basis is Art. 6(1)(b) GDPR (contractual/pre-contractual measures).
3.3 Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze website traffic.
Types of Cookies:
Essential cookies: Required for website functionality (e.g., login, security).
Analytics cookies: Used to track website usage (e.g., Google Analytics).
Marketing cookies: Used for targeted advertising.
By using our website, you agree to the use of cookies. You can adjust your cookie preferences in your browser settings. The legal basis is Art. 6(1)(a) GDPR (consent) or Art. 6(1)(f) GDPR (legitimate interest).
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyze user behavior. Data collected includes:
IP address
Page visits
Session duration
Data may be transferred to Google servers in the USA. We have a Data Processing Agreement (DPA) with Google. The legal basis is Art. 6(1)(a) GDPR (consent). You can opt out by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.
4.2 Social Media Plugins
We integrate social media buttons (e.g., Facebook, Instagram, LinkedIn). When you click these buttons, data (such as your IP address) may be transmitted to the respective platform. Please refer to the privacy policies of these providers.
5. Data Storage Duration
We store personal data only for as long as necessary to fulfill the stated purposes:
Contact requests: 6 months after processing
Contract-related data: 10 years (legal retention period)
Server logs: 30 days (security purposes)
After these periods, the data is deleted or anonymized.
6. Data Sharing
We only share your data when:
You have given explicit consent (Art. 6(1)(a) GDPR)
It is legally required (Art. 6(1)(c) GDPR)
It is necessary for contract execution (e.g., payment providers, shipping partners) (Art. 6(1)(b) GDPR)
Data recipients may include:
Hosting providers
Payment processors (e.g., PayPal, Stripe)
Shipping companies (e.g., DHL, UPS)
All third parties are contractually bound to comply with data protection laws.
7. Your Rights (Data Subject Rights)
Under GDPR, you have the following rights:
Right to Access (Art. 15 GDPR): You can request information about the data we store about you.
Right to Rectification (Art. 16 GDPR): You can correct incorrect data.
Right to Erasure (“Right to be Forgotten,” Art. 17 GDPR): You can request data deletion.
Right to Restriction of Processing (Art. 18 GDPR): You can request limited processing of your data.
Right to Data Portability (Art. 20 GDPR): You can request your data in a structured format.
Right to Object (Art. 21 GDPR): You can object to data processing for legitimate interests.
Right to Withdraw Consent (Art. 7(3) GDPR): You can withdraw consent at any time.
To exercise these rights, contact us at [info@kpdigiserve.com]. If you believe your data is being processed unlawfully, you have the right to file a complaint with the German Data Protection Authority (Datenschutzbehörde):
List of Authorities: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
8. Data Security
We implement technical and organizational measures (TOMs) to protect your data against unauthorized access, loss, or misuse. This includes:
SSL encryption for secure data transmission
Access control for internal data management
Regular security audits